Terms of Use
Eective Date: November 28th, 2023
Last Updated Date: November 25th, 2023
PLEASE READ THIS TERMS OF USE AGREEMENT (THE “TERMS”) CAREFULLY AS THEY
FORM A BINDING LEGAL AGREEMENT BETWEEN YOU AND QUPPY EUROPE OU , an Estonian
company with the address at Harju Maakond, Tallinn, Kesklinna Iinnaosa, Parda tn 3-326, 10151,
Estonia (“QUPPY” OR “WE AND ITS DERIVATIVES).
THIS SITE AND ANY OTHER SITES OF QUPPY (COLLECTIVELY, THE “SITE”) AND THE
INFORMATION ON IT ARE CONTROLLED BY QUPPY. THESE TERMS GOVERN THE USE OF THE
SITE AND APPLY TO ALL VISITORS TO THE SITE AND THOSE WHO USE THE CURRENCY
MANAGEMENT SOFTWARE, INCLUDING VIRTUAL CURRENCE SERVICES, EXCHANGE SERVICES
AND E-WALLET SERVICES AS CENTRILISED AND DECENTRALISED (WALLET) THAT IS
DOWNLOADABLE FROM THE SITE (THE “SOFTWARE”), AS WELL AS OTHER SERVICES AND
RESOURCES AVAILABLE OR ENABLED VIA THE WALLET OR SITE, OR VIA OUR PARTNERS
SEVICES AS DESCRIBED BELOW (EACH A “SERVICE” AND COLLECTIVELY,
THE “SERVICES”,WHICH TERM INCLUDES THE SOFTWARE AND THE SITE UNLESS EXPLICITLY
SET FORTH BELOW).
THIS DOCUMENT SETS OUT THE TERMS AND CONDITIONS FOR YOUR QUPPY WALLET AND
RELATED SERVICES USING QUPPY SOFTWARE.
BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS,
DOWNLOADING THE SOFTWARE AND/OR BROWSING THE SITE, YOU REPRESENT THAT
(1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS,
(2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH QUPPY,
AND
(3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS PERSONALLY OR ON BEHALF OF
THE LEGAL ENTITY ON FOR WHOM YOU ARE USING THE SERVICES.
THE TERM “YOU” REFERS TO YOU INDIVIDUALLY OR THE LEGAL ENTITY ON WHOSE BEHALF
THE SERVICES ARE USED, AS APPLICABLE.
IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS, YOU MAY NOT ACCESS OR USE
THE SERVICES.
Quppy may modify these Terms at any time and in our sole discretion. If we do so, we will change
the “Last Updated” date at the beginning of these Terms and, as available, inform you through or
within the Services. By continuing to use the Site or Services following the release of updated
Terms you consent to such updated Terms.
We invite you to check this page regularly for updates to the Terms.
1. Use of the Services. The Software, the Site, the Services, and the information and
content available therein (“Quppy Content”) are protected worldwide by copyright laws.
Subject to the Terms, Quppy grants you a limited license to reproduce portions of Quppy
Content solely as required to use the Services for your personal or internal business
purposes. Unless otherwise specied by Quppy in a separate license, your right to use
any Quppy Content is subject to these Terms.
Quppy is not a bank or nancial institution and does not provide investment or nancial
advice orconsulting services to users of the Services. We are solely the provider of
the Services.
1. SEPA / Euro Transactions. By entering this Terms, you agree to the terms of use of our
Canadian MSB partner https://2payapp.com/terms.html and /or Clear Junction, our
euro-based SEPA processing partner.
2. Crypto exchange. By entering this Terms, you agree to the terms of use of our crypto
exchange and wallet provider Partner such as Digital Lamp sp. z.o.o., and it can be found
here: https://digitallamp.co/terms.html
1.1.4 You undertake not to use the Service to perform criminal activity of any sort, including but
not limited to, money laundering, illegal gambling operations, nancing terrorist organizations,
or malicious hacking. You are responsible for any and all damages caused and all liability
actions brought against Quppy for infringement of any third party rights or violation of any
applicable laws.
1.1.5. You can use our Services only if you can lawfully enter into this agreement with Quppy
under applicable law. If you use our Services, you agree to do so in compliance with Terms and
with applicable laws and regulations. You are solely responsible for understanding and
complying with any and all laws, rules and regulations of Your specic jurisdiction that may be
applicable to You in connection with the use of any and all Services.
1.1.6. To use the Services You must:
- be at least 18 years old;
establish the Wallet in accordance with the instructions given in these Terms, on our website
and/or our Android and iOS mobile apps;
- not be in violation of any of the provisions of these Terms or applicable laws and regulations,
- not be a resident of any of the High Risk or Restricted Countries where cryptocurrency banned
and as stated inDirective (EU) 2015/849 of the European Parliament and of the Council of 20 May
2015 on the prevention of the use of the nancial system for the purposes of money laundering
or terrorist nancing and according to the list of Financial Action Task Force (FATF).
1.1.7. To use the Services You must apply for Services and provide all requested information.
You must not provide any false, inaccurate, incomplete or misleading information. You must
notify Quppy immediately upon any change of the information provided for the Wallet
registration by sending us email at info@quppy.com or by using mobile app's interface. The
usage of your information is a subject of the Privacy Policy which provides details of Your
information that Quppy collects, how such information is used, and who Quppy shares it with.
Depending on where you use the Software, this may include a processing of your personal
information outside of the European Economic Area, and by using the Services you agree that
your personal information may be transferred and processed outside the European Economic
Area, for the purposes as stated in our Privacy Policy.
1.2. Quppy Software. Use of the Software is governed by these Terms. Quppy delivers the
Software via download and Quppy will not provide you with any tangible copy of the Software.
Subject to your compliance with the Terms, Quppy grants you a non-assignable, non-
transferable, non-sublicensable, revocable, and non-exclusive license to use the Software on
devices you own or control solely for your personal or internal purposes. There are no special
technical requirements to use the Service. Nevertheless, you have to have a computer or a
mobile device with Internet or data services
Because the Software is locally installed, you are responsible for the security of the device
on which it is installed, including ensuring that you keep anti-virus software current and
otherwise protect the device on which the Software is installed against malware.
Quppy is not responsible for any loss or damages – including loss of funds or lockout
from accounts accessed via the Software – resulting from your failure to keep the device on
which the Software is installed safe and free of any malware. Quppy cannot recover
passwords or unlock account information stored in your decentralized Wallet and on the
Software in any circumstances, including if the Software is compromised by malware
on your computer, and it is your sole responsibility to take all reasonable precautions to
secure and backup your copy of the Software and the information stored on it.
1.3. Updates. The Software and Services are evolving and you may be required you to accept or
install updates to the Software or Services, or update third party software (i.e., browsers or
OS) in order to keep using the Software or Services or access their latest features, including
security updates. We may update the Software and Services at any time, without providing
notice.
1.4. Certain Restrictions. By accessing the Services, you agree not to: (a) license, sell, rent,
lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the
Services or Quppy Content, or any portion thereof, including on a service bureau or equivalent
basis; (b) frame or enclose any trademark, logo, or other Quppy Content, (including images, text,
page layout or form); (c) use any metatags or other “hidden text” using Quppy’ name or
trademarks; (d) modify, translate, adapt, merge, make derivative works of, disassemble,
decompile, reverse compile or reverse engineer any part of the Services or Software (except to
the extent this restriction is expressly prohibited by applicable law); (e) use any manual or
automated software, devices or other processes (including spiders or other data mining tools) to
“scrape” or download
data from any web pages in the Site (except that we grant operators of public search engines
revocable permission to do so for the sole purpose of creating publicly available searchable
indices (but not caches or archives) of such content; (f) access the Site, Services, or Software in
order to build a similar or competitive Site, Services, or Software; (g) copy, reproduce, distribute,
republish, download, display, post or transmit any Quppy Content except as expressly permitted
herein; and (h) remove or destroy any copyright notices or other proprietary markings contained
on or in the Services or Quppy Content. Quppy, its suppliers and service providers reserve all
rights not granted in the Terms. Any unauthorized use of the Services terminates the licenses
granted by Quppy herein.
1.5. Third-Party Services. The Services may incorporate, or may provide access to, applications
or materials that are hosted by another party, including digital currencies such as Ethereum and
Bitcoin or cryptocurrency exchanges (e.g. Shape-Shift, Digital lamp) (collectively, “Third Party
Services”).
You agree that it is impossible for Quppy to monitor Third Party Services and that you access
them at your own risk.
Do not share any credential, private key, or other sensitive information with any third party
without validating their legitimacy.
To the extent Third Party Services incorporated into or linked to the Services (i.e.,
communications functionality) have terms that dier from these Terms, you may be required to
agree to those terms in order to access the Third Party Service.
We do not control the terms, policies, or performance of any third party, and are not
responsible for any performance, or failure to perform, of any Third Party Services,
including with respect to exchange rates, processing of transactions, and similar activities.
1.6. User Content. You are responsible for all data and information provided or uploaded by you
to the Services (“User Content”), whether publicly posted (i.e., in a user forum, if applicable) or
privately transmitted (i.e., to us in connection with a support request). You are solely responsible
for the accuracy and completeness of User Content you submit, and represent and warrant that
you have all rights required in order to post such User Content. We may, in our sole discretion,
delete any User Content that we determine violates these Terms. To the extent that you provide
us with or we may have access to any information that allows us to identify you or any other
individual (“Personal Information”) in connection with your use of the Services, we will
preserve, safeguard, and use such information as set forth in our Privacy Policy.
1.7. YOUR RIGHTS AND RESPONSIBILITIES
You have the right to use the Services, as long as you agree to and actually complies with these
Terms. You undertakes to monitor all and any changes on Your Wallet and immediately inform
Quppy about any unusual, suspicious, unclear or abnormal changes on your Wallet or/and any
unauthorized use of your Account or password, or any other breach of security. Otherwise you
will be responsible for any loss or damage You, Quppy or/and third parties may incur as a result.
2. Ownership.
2.1. Generally. Quppy and its suppliers own all right, title and interest in and to the Site,
Services, Software, and Quppy Content. You will not remove, alter or obscure any copyright,
trademark, service mark or other proprietary rights notices incorporated in or accompanying the
Site, the Services, or Quppy Content.
2.2. Trademarks. Quppy Europe and other related graphics, logos, service marks and trade
names used on or in connection with the Services are the trademarks of Quppy and may not be
used without permission in connection with any third-party products or services. Other
trademarks, service marks and trade names that may appear on or in the Site or Services are the
property of their respective owners.
2.3. User Content. You own your User Content. By posting, displaying, sharing or distributing
User Content on or through the Services, you grant us, and any Third Party Services used in
connection with the Services, a nonexclusive license to use the User Content solely for the
purpose of operating the Services. Except as prohibited by applicable law, we may disclose any
information in our possession (including User Content) in connection with your use of the
Services, to
(a) comply with legal process;
(b) enforce these Terms,
(c) respond to your requests for customer service, or
(d) protect the rights, property or personal safety of Quppy, our employees, directors or oicers,
partners and agents, or members of the public.
2.4. Feedback. You may provide ideas, suggestions, documents, and/or proposals about the
Services to Quppy through any means (“Feedback”), and you grant Quppy a fully paid, royalty-
free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable right and license to
use Feedback for any legitimate purpose.
3. User Conduct. You may not use the Services for any purpose that is prohibited by the Terms
or applicable law. You will not (and will not permit any third party to) take any action or make
available any content on or through the Services that: (a) infringes any intellectual property
rights of any person or entity; (b) is unlawful, threatening, harassing, defamatory, libelous,
deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, or oensive; (c) is
unauthorized or unsolicited advertising, junk or bulk e-mail; (d) involves commercial activities
and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes; (e)
impersonates any person or entity, including any employee or representative of Quppy; (f)
interferes with the proper functioning of the Services; (g) engages in any potentially harmful acts
directed against the Services, including violating any security features of the Services,
introducing viruses, worms, or
similar harmful code into the Services; or (h) attempts to do any of the foregoing.
4. Investigations. Although Quppy does not generally monitor user activity on the Site or
Services, if Quppy becomes aware of any possible violations by you of any provision of the
Terms, Quppy may investigate such violations, at its sole discretion, take any of the actions set
forth in Section 10 below.
5. Third-Party Properties. The Services may contain links to third-party websites and
applications (collectively, “Third-Party Properties”). When you click on a link to a Third- Party
Property, we will not warn you that you have left the Services and are subject to the terms and
conditions (including privacy policies) of another website or application.
Quppy provides these Third-Party Properties only as a convenience and does not make any
representations with respect to Third-Party Properties, or their products or services.
You use Third-Party Properties at your own risk. You should review applicable terms and
policies, including privacy and data gathering practices, of any Third-Party Properties, and
should make whatever investigation you feel necessary or appropriate before proceeding with
any transaction with any third party.
6. Indemnication. You agree to indemnify and hold Quppy, its parents, subsidiaries, ailiates,
oicers, employees, agents, partners and licensors (collectively, the “Quppy Parties”) harmless
from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to
or arising out of:
(a) your use of, or inability to use, the Services;
(b) your violation of the Terms;
(c) your violation of any rights of another party, including any other users of the Services;
or (d) your violation of any applicable laws, rules or regulations.
Quppy may, at its own cost, assume the exclusive defense and control of any matter otherwise
subject to indemnication by you, in which event you will fully cooperate with Quppy in asserting
any available defenses. This provision does not require you to indemnify any Quppy Party for any
fraud, gross negligence, or willful misconduct in connection with the Services.
7. Disclaimer of Warranties.
7.1. As Is. THE SITE, SERVICES AND SOFTWARE ARE PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS, WITH ALL FAULTS, AND QUPPY EXPRESSLY DISCLAIMS ALL WARRANTIES,
REPRESENTATIONS, AND CONDITIONS OF ANY KIND ARISING FROM OR RELATED TO THESE
TERMS OR YOUR USE OF THE SITE, SERVICES, AND SOFTWARE, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU
ACKNOWLEDGE THAT, TO THE EXTENT ALLOWED BY APPLICABLE LAW, ALL RISK OF USE OF
THE SITE, SERVICES, AND SOFTWARE RESTS ENTIRELY WITH YOU.
7.2. Beta Releases. FROM TIME TO TIME, QUPPY MAY OFFER NEW “BETA” FEATURES OR TOOLS
WITH WHICH ITS USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY
FOR EXPERIMENTAL PURPOSES, WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE
MODIFIED OR DISCONTINUED AT QUPPY’ SOLE DISCRETION.
7.3. Third Party Conduct. QUPPY IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD
QUPPY LIABLE, FOR THE CONDUCT OF THIRD PARTIES ON OR ACCESSED VIA THE SERVICES,
INCLUDING OPERATORS OF THIRD PARTY SERVICES AND THIRD PARTY PROPERTIES AND
OTHER USERS OF THE SERVICES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES
RESTS ENTIRELY WITH YOU.
8. Limitation of Liability.
8.1. Disclaimer. IN NO EVENT WILL QUPPY BE LIABLE FOR ANY LOST PROFITS, REVENUE OR
DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES OR
COSTS DUE TO LOSS OF PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT
OF SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THE
SERVICES, WHETHER OR NOT QUPPY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY ASSERTED.
8.2. Cap on Liability. UNDER NO CIRCUMSTANCES WILL QUPPY BE LIABLE TO YOU FOR
DAMAGES ARISING OUT OF THE SERVICES EXCEEDING $100.
8.3. Exceptions. The limitations in Sections 8.1 and 8.2 will not apply to damages caused by the
fraud, gross negligence, or willful misconduct of Quppy, or to the extent such limitations are
precluded by applicable law (in which case Quppy’ liability will be increased to the minimum
amount required to comply with such law).
8.4.Any activity related to cryptocurrency carries with it signicant risks. Prior to using Quppy
services, you should carefully consider the risks. If you are in any doubt as to the actions you
should take, please consult your legal, nancial, tax or other professional advisor(s). If any of the
risks are unacceptable to you, you should not use our services. You acknowledge and agree that
you will access and use the services at your own risk.
9. Term and Termination.
9.1. Term. The Terms commence on the date when you accept them (as described in the
preamble above) and remain in full force and eect for so long as you access or use the Site,
Services, or Software, unless terminated earlier in accordance with this Section 9.
9.2. Termination by Quppy. Quppy may, at any time and for any reason, cease providing any or
all of the Services, and/or terminate the Terms. Without limiting the foregoing, we may also
terminate your access to any or all of the Services If you materially breach any provision of the
Terms, or if Quppy is required to do so by law (e.g., where the provision of the Services is, or
becomes, unlawful).
9.3. Termination by You. Except as set forth in Section 9.4, these Terms will be of no further
force and eect with respect to you if you cease all use of the Services and Software and no
longer visit the Site.
9.4. Eect of Termination. Upon termination of any Service, your right to use such Service will
automatically terminate immediately. Quppy will not have any liability whatsoever to you for any
suspension or termination. All provisions of the Terms which by their nature should survive
termination of Services will do so, including Sections 2, 6,7, 8, 9.4, 10 and 11.
10. Dispute Resolution
10.1. Applicability of Arbitration. You agree that any dispute or claim relating in any way to your
access or use of the Site, Services, or Software, or to any aspect of your relationship with Quppy,
will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims
in small claims court if your claims qualify, so long as the matter remains in such court and
advances only on an individual (non-class, non representative) basis; and (2) you or Quppy may
seek equitable relief in court for infringement or other misuse of intellectual property rights
(such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).
This Arbitration Agreement will apply, without limitation, to all claims that arose or were
asserted before the Eective Date of this Agreement or any prior version of this Agreement.
IF YOU AGREE TO ARBITRATION WITH QUPPY, YOU ARE AGREEING IN ADVANCE THAT YOU
WILL NOT PARTICIPATE IN OR SEEK TO RECOVER MONETARY OR OTHER RELIEF IN ANY
LAWSUIT FILED AGAINST QUPPY ALLEGING CLASS, COLLECTIVE, AND/OR
REPRESENTATIVE CLAIMS ON YOUR BEHALF. INSTEAD, YOU MAY BRING YOUR CLAIMS
AGAINST QUPPY IN AN INDIVIDUAL ARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH
CLAIMS, YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR. YOU
ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN
ATTORNEY IN DECIDING WHETHER TO ACCEPT THESE TERMS, INCLUDING THIS
ARBITRATION AGREEMENT.
10.2. Survival of Agreement. This Arbitration Agreement will survive the termination of your
relationship with Quppy.
10.3. Modication. Notwithstanding any provision in this Agreement to the contrary, we agree
that if Quppy makes any future material change to this Arbitration Agreement, it will not apply to
any individual claim(s) that you had already provided notice of to Quppy.
11. General Provisions.
11.1. Electronic Communications. Communications between you and Quppy use electronic
means, whether made via the Site or Services or sent via e-mail, or whether Quppy posts notices
on the Site or Services. For contractual purposes, you (1) consent to receive communications
from Quppy in an electronic form; and (2) agree that all terms and conditions, agreements,
notices, disclosures, and other communications that Quppy provides to you electronically
satisfy any legal requirement that such communications would satisfy if it were to be in writing.
11.2. Assignment. The Terms, and your rights and obligations hereunder, may not be assigned,
subcontracted, delegated or otherwise transferred by you without Quppy’s prior written consent.
11.3. Force Majeure. Quppy will not be liable for any delay or failure to perform resulting from
causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism,
riots, embargos, acts of civil or military authorities, re, oods, accidents ,electricity supply
interruptions, 3d parities’ stop of services, strikes or shortages of transportation
facilities, energy, labor or materials.
11.4. Complaints, Claims, Disputes
If you have any questions, complaints or claims with respect to the Site, Services or Software,
please contact us at:
support@quppy.com or
Quppy Europe OU
Harju Maakond, Tallinn, Kesklinna Iinnaosa, Parda tn 3-326, 10151, Estonia
We will do our best to address your concerns.
Refund, Cancellation
Our Services connected to the transactions and deemed to be provided after transaction have
been performed, if you have any requests regarding your transaction please write your request
and details to support@quppy.com from the authorized email.
11.5. Governing Law. THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED
AND INTERPRETED BY AND UNDER THE LAWS OF THE REPUBLIC OF ESTONIA, WITHOUT
GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF
ANOTHER JURISDICTION.
Any disputes related to the Terms or the Quppy Software shall be heard in the courts of Republic
of Estonia.
11.6. Notice. Where Quppy requires that you provide an e-mail address, you are responsible for
providing Quppy with your most current e-mail address. In the event that the last e-mail address
you provided to Quppy is not valid, or for any reason is not capable of delivering to you any
notices required/ permitted by the Terms, Quppy’s dispatch of the e-mail containing such notice
will nonetheless constitute eective notice.
Notice will be deemed given when received by Quppy by letter delivered by nationally recognized
overnight delivery service or rst class postage prepaid mail at the above address.
11.7. Waiver. Any waiver or failure to enforce any provision of the Terms on one occasion will not
be deemed a waiver of any other provision or of such provision on any other occasion.
11.8. Severability. If any portion of these Terms is held invalid or unenforceable, that portion will
be construed in a manner to reect, as nearly as possible, the original intention of the parties,
and the remaining portions will remain in full force and eect.
11.9. Entire Agreement. These Terms are the nal, complete and exclusive agreement of the
parties with respect to the subject matter hereof and supersedes and merges all prior
discussions between the parties with respect to such subject matter.
